【職位】Temporary Customer Service Assistant (Call Centre)
【截止申請日期】2026年5月18日
【Requirements】
(a) Completion of Secondary Education, preferably with Chinese Language and English Language at Level 3 or Grade D or above in the HKCEE or Level 2 or above in the HKDSE. Formal training in customer service is preferred;
(b) With considerable working experience in customer service;
(c) Proficient in computer applications including Word and Chinese word processing;
(d) Good communication skills in English and Chinese, with proficiency in Putonghua is preferred; and
(e) Meticulous and with good customer care skills; experience in call centre operation is preferred
【Duties】
The incumbent will work in the Public Examinations Information Centre, responsible for handling phone calls, following up on enquiries and complaints with divisions concerned, assisting in the investigation of and follow-up on examination irregularities and drafting those simple replies.