CEM 澳門電力股份有限公司招聘

202522-CCCAA

Customer Service Administration Assistant

Roles and Responsibilities

• To provide customers with high-quality counter, online, call centre, and payment collection services, including the handling of service requests, applications, payments, enquiries, and complaints

Requirements

Qualification

• High School graduate or above

• Experience in Customer Service / Call Centre is preferred

Computer Literacy

• Proficient in MS Office Suite and Chinese Word Processing

Language Skills

• Proficient in spoken and written Chinese and English

• Good command of Mandarin

Others

• Good communication and interpersonal skills

• Enthusiastic, responsible, patient, and demonstrates strong team spirit

• Able to adapt to changes and work independently

• Willing to work on-shift if necessary

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